GDPR Compliance

Our Commitment to Data Protection

Hazy-flow is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data under certain circumstances, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we process your personal data based on your consent, you have the right to withdraw that consent at any time.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

International Data Transfers

If we transfer your personal data outside of Australia or the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, or within two months for complex requests.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Contact Our Data Protection Officer

If you have questions about how we process your personal data or wish to exercise your rights, please contact us at [email protected]

Updates to This Information

We may update this GDPR compliance information from time to time. Please check this page periodically for changes.